Navigate Scenario: Health Care Delivery

Health Care Delivery

The student assumes the role of a Health Care Operations consultant at a large Health Care system. In each episode, the student will progress through a series of different settings and character interactions that will teach them about key concepts in Health Care Delivery. The student will analyze information, make decisions, and see the impact of their participation in real time.

  • Episode 1: The New System
  • Episode 2: Financial Issues
  • Episode 3: Customer Satisfaction
  • Episode 4: Expansion
Navigate Scenario: Health Policy

Health Policy

The student assumes various roles within the Health Care legislation process to develop and implement health care policy. In each episode, the student will progress through a series of different settings and character interactions that will teach them about key concepts in Health Policy.

  • Episode 1: Policy Analysis and Development
  • Episode 2: Going from Policy to Law
  • Episode 3: Implementing Policy in the Health Care System
  • Episode 4: Evaluation a Health Care Policy
Navigate Scenario: Health Care Finance

Health Care Finance

The student assumes roles such as Chief Executive Officer, Chief Financial Officer, and Board Member, and applies their knowledge of health care finance to make decisions that directly impact hospitals and patients, such as whether to relocate a hospital facility and whether to propose a bond to finance a major hospital renovation.

  • Episode 1: Critical Case for Billing & Code
  • Episode 2: Rates Negotiation Crisis
  • Episode 3: Firm Financial Position or Not?
  • Episode 4: To Move or Not to Move
Navigate Scenario: Health Care Marketing

Health Care Marketing

Recently Bright Road Health Care System has experienced a downward trend in its number of patients. The student assumes the role of a health care marketing consultant to work with different areas of the Health Care System to make marketing recommendations in the areas of differentiation, positioning, customer retention, and market responsiveness.

  • Episode 1: Staying Relevant
  • Episode 2: Patient Engagement
  • Episode 3: Patient Satisfaction
  • Episode 4: How Are We Doing?
Navigate Scenario: Health Care Law

Health Care Law

The student assumes the role of a new Health Care Administrator within the Bright Road Health Care System, where they will review legal cases and assess the Health Care System’s legal risks and liabilities. Bright Road’s General Counsel will act as the student’s mentor, helping them navigate difficult legal concepts.

  • Episode 1: Hospital Nightmare
  • Episode 2: Medication Errors
  • Episode 3: The Wrong Body Part
  • Episode 4: Failure to Obtain Consent
Navigate Scenario: Health Care Ethics

Health Care Ethics

The student assumes various roles within the Health Care System, where they will be presented with ethical dilemmas and various opposing viewpoints. In some cases, the “right” decision can be subjective, and the student will need to use ethical decision-making skills to defend their choice.

  • Episode 1: Equipment Purchase
  • Episode 2: Stockpiling
  • Episode 3: Labor and Delivery Services
  • Episode 4: Confidentiality
Navigate Scenario: Health Care Human Resources

Health Care Human Resources

The student assumes roles such as HIM department manager, HR assistant, and manager of the Blood Bank/Immunology unit. The student will apply their knowledge of HR to make decisions that directly impact hospital employees, such as how to address the threat of impending budget cuts, how to handle a potential discrimination issue, and how to develop a strategy to increase staff morale.

  • Episode 1: Overview: More Help Needed—Now!
  • Episode 2: Understanding Employee Rights
  • Episode 3: The Silent Group
  • Episode 4: The Repeat Offender
Navigate Scenario: Organizational Behavior

Organizational Behavior

The student assumes the role of a newly promoted manager at a software company. In this new position, effectively handling office politics will play an important role in your success. In each episode, the student will progress through a series of different settings and character interactions that will teach them about key concepts in Organizational Behavior.

  • Episode 1: Behavior Influences
  • Episode 2: Group Development
  • Episode 3: Teams and Team Building
  • Episode 4: Leadership

FOR INSTITUTIONS/FACULTY:

  1. Provide an impactful learning experience that can be easily integrated to your existing curriculum and delivered online, on ground, or hybrid.
  2. Assess student engagement with new built-in assessment quizzes that report directly to the Navigate gradebook.
  3. Faculty and student support tools will ensure a seamless learning experience. A training portal containing a variety of resources will provide students and educators with additional guidance.
  4. For assistance with Access Codes, log-in issues, or using the Navigate Scenarios, visti our Technical Support.

For Students:

  1. Access content easily around the clock, 24x7x365, and around the globe. Students can access sessions on their schedule, practice at their own speed, and reuse as many times as they need.
  2. Prepare for real-world challenges in the high demand healthcare field. Practice critical thinking and communication skills and apply classroom knowledge to industry specific situations.
  3. Gain the advantage with this first-of-its-kind learning environment that lets students play the role of decision-maker.

Getting Started is easy

  1. Identify the area of your course that you would like to improve. Navigate Scenarios can be used to simplify a difficult topic area and increase student engagement.
  2. Choose the Navigate Scenarios that best suit your course needs.
  3. Contact your Account Manager for an in-depth demo. During the demo, you will learn how you and your students will interact with the Navigate Scenarios.
  4. Work with your Account Manager to order your Navigate Scenarios. Contact your Account Manager today.
  5. Insert the Navigate Scenarios into your current lesson plan as homework, an in-class activity, or an exercise to reinforce difficult conceptual topics.